In order for us to provide you with the most appropriate response, you must make sure that all information and/or documents related to your report are presented clearly, fully and objectively.

To report a situation you will need to fill in the form available on the Report a Situation page.

The information you provide will help us to better understand the situation, in particular the respective country and company in question, whether it involves an customer, employee, supplier or other party, the type of situation you are reporting (complaint, request for information, suggestion or compliment), and a detailed description.

In addition to the mandatory fields, you can also attach up to five documents or photos.

When you present your situation, you will immediately receive a confirmation message.
It will later be the subject of a detailed and rigorous analysis, ensuring throughout the process the guarantees of confidentiality, privacy, impartiality, independence and protection against retaliation.

The Reporting Person will be assured of the appropriate information on the status and follow-up of the situation shared, in accordance with the Irregularity Reporting Policy, available below.